Transformational partnerships

Lower costs and improved services to meet local needs.

Our portfolio of formal partnership arrangements offer you choice based on the size and complexity of your organisation.

Combining the right technology, skills and strategies that meet your needs, we have a proven track record for transforming services, delivering cost saving efficiencies and achieving better outcomes for local communities.

And, we know that partnerships don’t stand still. Our customers require flexibility to adapt to changing market, legislative and customer needs. We ensure mechanisms are in place to adapt to new challenges once the contract is up and running.

Our transformational partnerships

Our partnership with Sheffield City Council provides a range of services including, HR and payroll, revenues and benefits, IT, accounts payable and business change.

Our partnership with Southampton City Council, provides a range of services including, procurement, property consultancy, customer services, HR and payroll, revenues and benefits, learning and development, health and safety and IT.

We work in partnership with the London Borough of Barnet to deliver a range of services designed around residents’ needs to drive savings, maximise income and enable regeneration across the borough.

Our first flagship partnership in local government, providing a range of core, multi-disciplinary services within property development and regeneration on behalf of Blackburn with Darwen Borough Council.

Our partnership with North Tyneside provides highways and property services whilst investing in the local community in North Tyneside.

Our 10 year partnership with West Sussex County Council is lowering the cost, delivering better digital experience and generating revenue for the county.

Capita provides a range of multidisciplinary expertise as part of Carillion’s partnership with Oxfordshire County Council for property and facilities management services.

Volunteering at our Sheffield Partnership

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Your staff have been absolutely fantastic this year with our children. It has been great for the children to see a familiar smiling face arrive every week for their dedicated reading time

Cheryl Deakin, teacher at Wybourn Primary, Sheffield

Reducing the risk of flooding in North Tyneside

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Throughout I have been kept in touch about road closures and access to my property. The area has been kept clean and safe, the men worked long hours, even under floodlights to complete the project. The road has been thoroughly cleaned and I can get the car into my garage again.

North Tyneside resident

Redesigning administrative services at West Sussex County Council


West Sussex had made good progress in making changes in our back office but the partnership with Capita has enabled us to really make the savings we needed to. With Capita’s support, we now have a more streamlined and resilient administration function which was achieved without any impact on service delivery - a great example of partnership working.

Head of Business Change, West Sussex County Council