Corporate social responsibility at Service Birmingham

Corporate Social Responsibility (CSR) is a cornerstone of our business, which is why we have invested nearly £2.5m into community projects across Birmingham.

As members of the Birmingham Business Charter for Social Responsibility, we remain committed to the environment, job creation, training and employee diversity. 

We also continue our support for the apprenticeship scheme, which has led to some apprentices being employed by Service Birmingham and our support for 400 local children to embrace music as part of the Generation Ladywood Showcase schools concert. 

We have also provided much-needed recycled IT equipment to those in need, such as looked after children in care and the elderly, and we regularly organise events to raise money for both local and national charities.

Read about our Service Birmingham Staff volunteering at Birchfield Library 

Ten years of corporate social responsibility at Service Birmingham


We work with schools, businesses and community organisations. CSR is an integral part of our approach and expresses our company’s values to the community we serve here in Birmingham.

Tony Lubman, CEO, Service Birmingham

Capita celebrates Responsible Business Week


As individuals, we can all seek to work responsibly. It is no coincidence that our Corporate Value ('VOICE') prominently include words like 'honesty', 'integrity' and 'ownership'.

Chris Terry, Compliance Director

Volunteering at Birchfield Library Birmingham

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’Service Birmingham make a vital contribution to the operation of community libraries by providing the hardware and on-going support to enable libraries to offer free internet access to residents as well as to manage the book stock

Richard Davies, Head of Service for Birmingham Community Libraries