Social care

Supporting high-quality and cost effective social care

A helping hand to deliver support services for social care, to improve the quality and lower the cost, prevent demand and free up care professionals to deliver these essential services for people in your community.

How we can help

Capita Local Government can help local authorities deliver care assessments and reviews to shrink immediate backlogs, reduce long-term demand and promote independence.

Capita Local Government’s adult social care triage and initial assessment service provides an integrated, single point of access for referrals from community health, social and health care professionals, people in need of care – their families and carers.

Capita Local Government’s range of social care self-support, information and self-assessment solutions help to put citizens in control of their care needs, promote healthy outcomes and prevent demand on your adult social care services.

Capita Local Government play an important role handling the wide range of financial management and administration to support the delivery of social care services - for both local authorities and citizens.

Capita Local Government’s insight service is proven to help local authorities understand and shape the delivery of social care services to prevent, delay and deflect demand and enable care teams to run their services in a more targeted and efficient way.

Property adaptions for people with disabilities in Barnet

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Our customer centric, holistic approach achieves very high levels of customer satisfaction. Now 94% of customers say they are very satisfied with the service they have experienced.

Property adaptations in Barnet

Dynamic Purchasing System


We believe that the introduction of a Framework Agreement and a micro-procurement process provides greater transparency to people in need of care, carers, care providers and the Council. It promotes and reward the use of services that are achieving and maintaining high degrees of quality.

Jules Gregory, Market Manager, Birmingham City Council

Weston Court Sheltered Accomodation


Residents really like the refurbishment works and have provided some very positive comments! Thank you for everything you have done on the project - not at times an easy job but the end results are great!

Support Services Project Manager, Southampton City Council