What we do

Saving money, creating social and economic value and delivering results for you and your citizens

We are the UK’s leading provider of services to local government. With over 25 years’ experience, we have been working with local authorities up and down the country, supporting them with the challenges they face, to deliver better services to their citizens and create sustainable places. Find out more about what we do.

By forging strong partnerships and bringing specialist skills, resources and experience we help our customers to improve efficiency, raise quality and reduce the cost of their services to the public. We have a wide range of solutions and software designed to meet your short, medium and longer term needs.

How we can help you

Capita’s roots are in local government and, over the last three decades, we’ve evolved and changed alongside the changing needs of the sector.

Our full range of back office and customer facing services gives you innovation and new ways of working to deliver greater productivity and efficiency, while enhancing the customer experience.

As the leading provider of support services in education, we can help you react speedily and securely to changes in the sector – in schools, academies and local authorities.

A helping hand to deliver support services for social care, to improve the quality and lower the cost, prevent demand and free up care professionals to deliver these essential services for people in your community.

Against ongoing public sector spending challenges there is a need to deliver long-term regeneration strategies, tackle the housing shortfall and provide high quality development and regulatory services for local residents. We can help turn your vision into a reality.

ICT

Giving you access to the latest digital infrastructure and applications, technology-driven solutions, secure networking and expert staff.

Our tailored HR and payroll services give you what you need, when you need it, so you can focus on existing resources, planning and strategy.

Property adaptions for people with disabilities in Barnet

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Our customer centric, holistic approach achieves very high levels of customer satisfaction. Now 94% of customers say they are very satisfied with the service they have experienced.

Property adaptations in Barnet

The Keep Warm and Well project in Barnet

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Very helpful, friendly and polite, very useful energy saving literature

Barnet resident

Blue Badge Application Service

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The average customer journey time, between making first point of contact to receiving their Blue Badge, has now dropped from 30 days to 19 days. This number of days is dropping consistently every month.