Our values

Integrity, honesty, and fairness

Open, ingenious, collaborative and effective - our four values embody this culture and are embedded across our business.

We value proactive, self-motivating people with ideas, energy, commitment. And we encourage them by insisting that no doors are closed and every voice will be heard.

Our values

Our four values embody this culture and are embedded across our business. We believe they shape who we are as an organisation and set us apart from our competitors.

Open

We are honest and transparent and always act with integrity

Ingenious

We think smartly, are resourceful and innovative

Collaborative

We take ownership but also draw on the benefits of teamwork and partnering

Effective

We deliver what we promise and believe great service can always be better

 “Capita is a diverse group of businesses. Our common set of values and the behaviours we adopt brings us together as an organisation.”

Andy Parker, Chief Executive, Capita